We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, Check, and ACH. Rest assured that your payment information is encrypted and kept confidential.

Order processing typically takes 1-2 business days. Once your order is processed and payment is confirmed, we will provide you with the shipping information. We strive to provide fast and reliable shipping services to ensure your order reaches you as quickly as possible.

Yes, we provide order-tracking services. Once your order has been shipped, you will receive a tracking number via email or through your account on our website. You can use this tracking number to monitor the status and progress of your shipment.

We offer free shipping to business address within the 48 states:
1. Free shipping on order of $1000 or more to Los Angeles County, Orange County, Ventura County, Santa Babara County, San Diego County and Inland Empire Riverside County

2. Free Shipping on order of $1500 or more to AZ, CA and NV

3. Free Shipping on order of $2300 or more to all other states.

We want you to be completely satisfied with your purchase. Returns must be approved in advance and may only be made within 30 days of receipt of your order. Please call or email us to get your Return Authorization (RA) number prior to shipping any product to us.
Restock Fee: We require a 15% restocking fee on ALL returns and product exchanges.

Our dedicated customer support team is here to assist you. You can reach out to us through the "Contact Us" page on our website, where you can submit your inquiry or concern. Alternatively, you can contact us directly at 562-408-2032 or sales@tie4safe.com . We strive to respond to all inquiries promptly.

Yes, we offer international shipping to many countries. Please reach out to us directly to get more detail.

If you need to cancel or modify your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, it may not be possible to make changes.

We take the security and privacy of your information seriously. Our website employs industry-standard security measures to protect your personal and payment details. All transactions are encrypted and transmitted securely. For more information, please review our Privacy Policy.

We periodically offer discounts, promotions, and special deals. To stay updated on our latest offers, we recommend subscribing to our newsletter or following our social media channels. Additionally, keep an eye out for promotional codes that can be applied during checkout for exclusive savings.

If you encounter any issues with your order or require further assistance, please reach out to our customer support team. We are committed to resolving any problems promptly and ensuring your shopping experience is a positive one. Your satisfaction is our top priority.

If you have any other questions or concerns not addressed in this FAQ section, please don't hesitate to contact our customer support. We are here to help and provide you with the best possible shopping experience.

562-408-2032 or sales@tie4safe.com